Housekeeping Supervisor

  Indian Hotels Company Ltd.   Chennai   15th June,2019
  •   hospitality guest service guest satisfaction housekeeping housekeeping management
  •   225000.00 - 300000.00 per annum
  •   Full Time
  •   Hotels/Restaurants
  •   any
  •   3-6 Years
  •   Bachelor Degree

Job Description

  • Supervise Daily activities of all Housekeeping staff.
  • Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.
  • Manage the inventory of supplies, linen and equipment and maintain their records.
  • Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
  • Ensure through regular monitoring of GSTS and constant guest feedback, prompt, efficient and accurate service to all guests.
  • Inspect guestrooms (VIPs) and Monitor super room cleaning
  • Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
  • Monitor productivity standards and Schedule staff in order to optimize manpower.
  • Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc).
  • Co-ordinate with the Front Office department on releasing of rooms and special guest requests (hard board, flower arrangements etc).
  • Ensure good physical upkeep, condition of guestrooms and various housekeeping equipment and Co-ordinate with the Engineering department for the repairs and maintenance